Microsoft’s Customer Insights with Satish Thomas

FULL SHOW NOTES
https://podcast.nz365guy.com/172

• A Brief introduction about Satish Thomas' life – Personal, Educational and Career Background – started as an intern in Microsoft
• Discussion about his interests, hobbies and the great things about Botswana, Southern Africa
• Find out about the book Satish wrote and what he learnt from that experience
• Satish's involvement in Microsoft Dynamics Lifecycle Services and how it started
• The methodologies involved in Microsoft Dynamics Lifecycle Services (LCS)
• Satish's journey to working with Microsoft
• An overview of Microsoft Customer Insights
• What Satish thinks about Microsoft AppSource
• If Satish is going to re-build AppSource today, would he do anything differently?
• The portfolio Satish is currently responsible for – what would a partner be working with and what will the customer see in the market now
• Learn more about what a customer data platform (CDP) is and how does it help your business
• The reasons why Microsoft built Customer Insights and its origin
• The type of industries who are using this technology particularly the Microsoft Customer Insights
• What kind of data sets people commonly use
• Companies and industries that are taking advantage of Microsoft Customer Insights
• System wise, where do these data coming from?
• ISV Story for Microsoft Customer Insight products
• What excites Satish about the Wave 1 announcement
• Resources and training materials available for the community to access – Dynamics 365 Customer Insights and Customer Insights in a day workshop

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